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Mission Statement

Family & Children's Service of Ithaca is dedicated to providing affordable, professional services that support children, families, and organizations in finding solutions to the challenges of life today.

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Professional Training

The EAP can design and tailor training programs to meet the needs of the employer.  We are prepared to provide the topics listed below or to assist the employer in addressing other training needs with customized programs.

Supervisory Skills Development

• Transitioning from Peer to Supervisor
• Sharpening Supervisory Tools from Nuts to Bolts
• The Criticism Challenge: Giving and Receiving Feedback
• Coaching Skills for Supervisors

Professional Skills Development

• Customer Service Excellence
• Dealing with Difficult People
• Effective Communication
• Keeping Your Cool: Resolving Conflict in the Workplace
• Path to Resilience: Coping with Change
• Time Management and Achieving Work-Life Balance

Workplace  Awareness and Prevention

• Violence in the Workplace
• Critical Incident Preparedness
• Sexual Harassment
• Drug and Alcohol Awareness

 

Wellness and Personal Growth

• Whatever Happened to Joy and Peace?? –Holiday Stress Management
• The Paradox of Stress: Letting Go and Taking Control
• Self Care for Helping Professionals
• Stress Reduction and Relaxation
• The Power of Words: Healthy and Unhealthy Self Talk
• Moving at the Speed of Life, Not Light
• The Mind-Body Connection
• Emotional/Mental Factors in Chronic Pain
• Discovering and Nurturing Your Creativity
• Balancing Work, Family, Self and Caregiving
• Caring for the Caregiver
• Sharing Your Wishes- Advanced Health Care Planning for You and Your Family
• Work and Young Children: The Balancing Act 

 

For more information, and full training descriptions please see our

EAP Training Catalog