Equal Employment Opportunity Policy: Family & Children’s Service provides equal opportunity employment to all employees and applicants for positions with the organization. No individual will be discriminated against in application, hiring or employment on the basis of race, age, culture, ability, ethnicity or nationality, gender identity and expression, sexual orientation, marital status, religious affiliation, and socioeconomic status. Additionally, Family & Children’s Service’s policies and practices in application, hiring and employment are developed to be consistent with all applicable local, state and federally mandated obligations imposed through regulation or statute, which govern employment practices. This policy applies to all agency positions.
Title: Community Outreach Worker
Department: Youth and Community Outreach Services
Responsible To: Director of Youth and Community Outreach Services
Starting Salary: $40,000
General Summary: This employee’s primary responsibility is the delivery of street-based outreach services to community members in need of additional supports, providing ongoing outreach services within the downtown Ithaca business district and weekly outreach to the homeless encampments in the southwest part of the city.
The ideal candidate will demonstrate exemplary skill fostering strong relationships with traumatized and vulnerable individuals who often struggle with mental illness, chemical addiction, poverty, homelessness and other social service needs. They will also be ready to work in an actively anti-racist and anti-oppression environment in which all employees are expected to engage in an ongoing process of assessing and correcting personal and systemic patterns of racism and other forms of oppression. They will demonstrate familiarity with the wide array of community services available to community members. Finally, they will have ability to work well independently, collaborate effectively with large groups including local businesses and advisory groups, and engage positively with the general public, including potential clients and various other stakeholders.
Outreach to community members populating the downtown catchment area.
Assess community members connected through outreach services for need of additional supports.
Provide referrals and information about relevant services. Services may include, but are not limited to: social services, mental health services, substance abuse and chemical addiction services, housing services, medical care, legal aid, student services, financial aid and other information.
Provide intensive, ongoing support to assist individuals to participate in services and meetings critical to their well-being and safety.
Respond to community concerns about individuals’ behavior and pro-actively seek to establish boundaries, set limits and find common ground so as to prevent further escalation
Consultation and coordination with Ithaca City Police Department and other emergency personnel when additional support is needed to de-escalate a volatile situation
Provide resources to assist individuals to meet their basic need for food, water, and clothing
Record and collect data, including quarterly reporting of outputs and outcomes
Attend community meetings aimed at resolving barriers to access to resources and services, as appropriate
Assist promotion of Pay it Forward campaign
Assumes all responsibilities of a mandated reporter.
Other assignments and tasks may be added at the discretion of the Director of Youth & Outreach Services.
The information presented is intended to describe the general nature and level of work being performed by individuals assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Qualifications: The Community Outreach Worker must either possess a bachelor’s degree in a Human Service-related field, with additional experience working with vulnerable populations, or have lived experiences relevant to street outreach work and additional experience working with vulnerable populations.
Please send a resume and cover letter to Mike Ellis, Director of Youth and Outreach Services at the email listed below.
Interviews will begin Monday, October 4th. Applications will be considered until the position is filled.
If you have questions about the position prior to submitting an application, you can email or call.
Mike Ellis, Director of Youth and Outreach Services
Family & Children’s Service of Ithaca
127 W. State Street
Ithaca, NY 14850
F&CS accepts graduate students in mental health disciplines (social work, mental health counseling) for clinical internships. (Psychologists, marriage and family therapists, and creative arts therapist trainees should inquire- availability may vary.) Mental Health Counseling Students: We are able to host students who wish to perform their practicum and internship at the same site successively, however we do not host practicum only students.
We require a two semester minimum commitment. Applications for the Fall-Spring semesters should be submitted in March of the previous academic year. Students who are interested in an alternate start date are encouraged to inquire for availability. Students should be aware that typically our site requires more than the minimum weekly hours required by most programs to meet the required face to face hours components. Internship hours are scheduled during business hours only.
In our clinical internship, students will work with an identified caseload of individual psychotherapy clients. There may be opportunities to work with groups, and with our EAP or intake services. Students receive at least weekly individual supervision, group supervision, and access to staff trainings and professional development.
Strong preference is given to students with previous human service experience, and those looking to develop skills working with underserved populations, particularly older adults and young children.
Please send a resume, brief letter of interest, and any specific requirements of your program to Lead Clinical Supervisor, Judy Clay at email@example.com.