Family & Children’s Service provides on-going in person and tele-mental health services for both counseling and psychiatry services, based on client need and availability.
Due to a shortage of available appointments, we are accepting new clients on a limited basis only. All requests for services will be screened, and new intake appointments will be scheduled for urgent requests, for geriatric mental health services, and for services through our Zero to Five program.
Intakes for new clients are available by telephone
Monday through Thursday, 9 AM to 5 PM, and Friday, 8 AM to 4 PM.
The F&CS building is open to clients only by appointment until further notice.
Thank you for your efforts in keeping us all healthy.
If you are experiencing a mental health emergency, please dial 911 for immediate assistance.
To schedule your first appointment with a counselor call (607) 273-7494 during our hours of operation: Mon-Thu 8:30 a.m. to 7 p.m. and Fr 8:30 a.m. to 4 p.m. and ask to speak with someone in our intake department.
The first time you call, you will be transferred to our intake voicemail. Leave a message with good times to call back. We need 15 – 30 minutes to walk you through our intake process. This process helps us to match new clients with appropriate clinical staff, but also to assess for the urgency of need.
You can download the forms we will need you to complete at your first appointment here. Please print separately.
Fees for service are reimbursable through Medicaid, Medicare, and private health insurance. This practice serves all patients regardless of inability to pay. Discounts for essential services are offered based on family size and income. We do so through generous support from the United Way support and private individual and corporate donations.
No individual will be discriminated against for service on the basis of race, color, age, sex, culture, disability, ethnicity or national origin, genetic makeup, gender identity and expression, sexual orientation, military or veteran status, marital status, familial status, status as a domestic violence survivor, religious affiliation, or socioeconomic status.