Family & Children’s Service provides outpatient counseling for individuals and families across the lifespan who live or work in Tompkins County. We also offer psychiatry services for established counseling clients if and when that service becomes part of the treatment plan.
What is the process to get connected for services?
New or returning individuals interested in getting their mental health care services from us, should begin by filling out this service request form in order to be added to our waitlist. If you are unable to fill out this form, please call us at 607-273-7494 and our staff would be happy to assist you in doing so. Please know that we do not offer immediate appointments or crisis services for those not already established in care with our clinicians. If you are experiencing a mental health crisis, please dial 988 for immediate mental health crisis support or 911 for life threatening emergencies where seconds count.
Once you are assigned a clinician, you will complete several sessions as part of our assessment process to determine whether our clinic is the right fit for you and your treatment needs. If it is a good fit, the clinician will work with you to establish a treatment plan that will guide your services with us to make sure we stay grounded in meeting your goals for care and also so we know when you have successfully met them and are ready to end treatment.
Do you take my insurance?
We are in network with most insurance plans and are also able to bill as an out of network provider for those with whom we do not participate. We also offer financial assistance to those who qualify based on family size and income. Our practice serves all patients regardless of ability to pay. We do so through generous support from the United Way and through individual and corporate donations.
No individual will be discriminated against for service on the basis of race, color, age, sex, culture, disability, ethnicity or national origin, genetic makeup, gender identity and expression, sexual orientation, military or veteran status, citizenship status, marital status, familial status, status as a domestic violence survivor, religious affiliation, or socioeconomic status.
