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Careers

Current Employment Opportunities

Title: Billing Specialist
Status: Full- time, Exempt
Department: Support
Salary: Commensurate with Experience
Reports to: Manager of Administrative Operations

General Summary: The Billing Specialist is responsible for (1) collecting, posting and managing account payments, (2) submitting claims and following up with insurance companies, (3) ensuring all client payments and fee structures are reported accurately, and (4) ensuring the accurate depiction of all outstanding accounts receivable balances.

Responsibilities:

  • Responsible for meeting with all new intakes to establish new client fee responsibility and confirm his/her insurance coverage/benefits.
  • Responsible for maintaining correspondence with all partnering insurance companies to confirm what each respective client’s insurance benefit is and for ensuring any necessary authorization takes place.
  • Sets fee payment schedules with all clients that have delinquent or outstanding accounts.
  • Submits claims to the insurance companies for reimbursement for services rendered.
  • Responsible for understanding CPT coding.
  • Responsible for tracking and following up on all billing submissions.
  • The Billing Specialist is responsible for responding to any and all billing errors that were identified and responding to any and all insurances denials that have been received.
  • Responsible for following up on any unpaid claims and ensuring that all service/reimbursement claims are received and followed up on within the billing cycle (usually 90 days).
  • Collects and posts received revenue to the corresponding client profile.
  • Responsible to alert Clinic Director when client accounts become delinquent and strategize on the best approach to pursuing lost revenue and/or setting up a payment plan so that revenue owed to the agency is collected.
  • Responsible for entering all billing and payment information into our database in a timely and accurate manner.
  • Must adhere to professional standards, F&CS policies and procedures, federal, state, and local requirements, and OMH standards, including HIPPA requirements.
  • Other assignments and tasks may be added at the discretion of the Manager of Administrative Operations.

Qualifications:   The ideal candidate will have prior experience working in a medical/therapeutic office working within a Medicaid and private insurance reimbursement environment. Must have excellent communication skills (written and oral), be detail oriented and have the ability to perform several job functions concurrently. The Billing Specialist must possess a high school diploma and/or GED with at least two years of experience in medical billing and/or coding. Certification in Medical Billing is a plus. Must have a clear understanding of how to maintain confidentiality and professionalism in the workplace. The ability to operate an accounting calculator, computer and other general office equipment is required.

Contact Information: Please send a resume and cover letter to the address or email listed below. Applications accepted until position is filled.

Attn:cmccarter@fcsith.org
Family & Children’s Service of Ithaca
127 W. State Street
Ithaca, NY 14850

Title: Adult Clinician
Status: Full- time, Exempt
Department: Mental Health Clinic
Salary: Commensurate with Experience
Reports to: Director of Clinical Services

General Summary: Clinicians provide high-quality, confidential, and affordable counseling services in a welcoming and caring atmosphere for college students, adults and geriatric clientele. They address a wide range of emotional, behavioral and/or relationship problems. Our outpatient clinic is licensed by the NY State Office of Mental Health and is National Health Service Corps (NHSC) certified.

Responsibilities:

  • Provides clinical services including assessment, diagnosis, treatment planning, crisis intervention and ongoing treatment.
  • Responds to a range of clients’ needs using differential diagnoses, appropriate treatment modalities, and a variety of intervention methods.
  • Demonstrates understanding of sound ethical practice in conjunction with the established and defined ethics of one’s training and discipline.
  • Collaborates effectively with agency staff on behalf of clients.
  • Works collaboratively with other community agencies on behalf of clients and/or the agency.
  • Participates in regularly scheduled clinical supervision, peer supervision, and staff meetings.
  • Maintains clinical records in accordance with insurance regulations and established clinic policies and procedures and in timely compliance with agency policies and procedures.
  • Complies with clinical productivity standards as established by Director of Clinical Services.
  • Effectively organizes time and responsibilities.
  • Maintains availability for after-hours telephone contact for clients in crisis.
  • Participates in rotating backup clinical support via on-call phone rotation schedule.
  • Assumes all responsibilities of a mandated reporter.

Qualifications:   The clinician must possess a Master’s Degree in Social Work, Psychology, or related mental health discipline that included a clinical field placement with supervision.  The clinician must be eligible for a New York State license.  The ideal candidate will have experience working with adults who have issues associated with mental illness, addictions and substance abuse; family and life cycle issues; stress management, as well as 2 plus years of post-graduate experience.  The candidate must demonstrate an ability to build rapport with clientele who are diverse in their race, culture, religion, economic resources, sexual orientation, gender identity, and abilities.

Contact Information: Please send a resume and cover letter to the address or email listed below. Applications accepted until position is filled.

Attn:cmccarter@fcsith.org
Family & Children’s Service of Ithaca
127 W. State Street
Ithaca, NY 14850

Title: Child and Adolescent Clinician
Status: Full- time, Exempt
Department: Mental Health Clinic
Salary: Commensurate with Experience
Reports to: Director of Clinical Services

General Summary: Clinicians provide high-quality, confidential, and affordable counseling services in a welcoming and caring atmosphere for children, preschool age through adolescence, and their families, students, and adults. They address a wide range of emotional, behavioral and/or relationship problems. Our outpatient clinic is licensed by the NY State Office of Mental Health and is National Health Service Corps (NHSC) certified.

Responsibilities:

  • Provides clinical services including assessment, diagnosis, treatment planning, crisis intervention and ongoing treatment.
  • Responds to a range of clients’ needs using differential diagnoses, appropriate treatment modalities, and a variety of intervention methods.
  • Demonstrates understanding of sound ethical practice in conjunction with the established and defined ethics of one’s training and discipline.
  • Collaborates effectively with agency staff on behalf of clients.
  • Works collaboratively with other community agencies on behalf of clients and/or the agency.
  • Participates in regularly scheduled clinical supervision, peer supervision, and staff meetings.
  • Maintains clinical records in accordance with insurance regulations and established clinic policies and procedures and in timely compliance with agency policies and procedures.
  • Complies with clinical productivity standards as established by Director of Clinical Services.
  • Effectively organizes time and responsibilities.
  • Maintains availability for after-hours telephone contact for clients in crisis.
  • Participates in rotating backup clinical support via on-call phone rotation schedule.
  • Assumes all responsibilities of a mandated reporter.

Qualifications:   The clinician must possess a Master’s Degree in Social Work, Psychology, or related mental health discipline that included a clinical field placement with supervision.  The clinician must be eligible for a New York State license.  The ideal candidate will have 2 plus years of post-graduate experience working with children/adolescents and their families, students, and adults. The candidate must demonstrate an ability to build rapport with clientele who are diverse in their race, culture, religion, economic resources, sexual orientation, gender identity, and abilities.

Contact Information: Please send a resume and cover letter to the address or email listed below. Applications accepted until position is filled.

Attn:cmccarter@fcsith.org
Family & Children’s Service of Ithaca
127 W. State Street
Ithaca, NY 14850

Equal Employment Opportunity Policy: Family & Children’s Service provides equal opportunity employment to all employees and applicants for positions with the organization. No individual will be discriminated against in application, hiring or employment on the basis of race, age, culture, ability, ethnicity or nationality, gender identity and expression, sexual orientation, marital status, religious affiliation, and socioeconomic status.  Additionally, Family & Children’s Service’s policies and practices in application, hiring and employment are developed to be consistent with all applicable local, state and federally mandated obligations imposed through regulation or statute, which govern employment practices. This policy applies to all agency positions.