Careers

Current Employment Opportunities

Title: Community Outreach Worker
Department: Youth and Outreach Services
Status: Full-Time, Non-Exempt                                  
Responsible To: Director of Youth and Outreach Services                              

General Summary: This position’s primary responsibility is the delivery of street-based outreach services in Ithaca’s downtown corridor. This includes outreach to community members with a variety of social service needs and/or supports, response to business concerns, coordination of care with service agencies, and collaboration with emergency personnel.

Qualifications: 

  • Must possess a Bachelor’s degree in a human service-related field with 2-3 years experience working with vulnerable populations OR possess 2-3 years experience and exceptional skill understanding and engaging vulnerable individuals
  • The ideal candidate will have strong familiarity with community services and knowledge about the needs of community members who struggle with mental illness, chemical addiction, substance use, and other social service needs
  • Ability to work well independently, collaborate effectively with large groups, including business and advisory groups, and engage positively with the general public, including potential clients and various stakeholders, is essential

Responsibilities:

  • Offer brief and/or intensive, ongoing outreach to community members populating the downtown catchment area
  • Provide referrals and information about relevant services, as well as technical, motivational, and physical support to assist individuals to engage with relevant services, as needed
  • Respond to requests for assistance addressing and de-escalating disruptive or concerning behavior in the downtown corridor
  • Coordinate with Ithaca City Police and other emergency personnel when additional support is needed to de-escalate a problematic situation
  • Coordinate care of community members with other connected service providers
  • Lead community education and engagement with the Pay It Forward initiative
  • Record and collect relevant data
  • Assist with quarterly reporting and presenting program outcomes and updates to various stakeholder groups
  • Other assignments and tasks may be added at the discretion of the Director of Youth & Outreach Services

The information presented is intended to describe the general nature and level of work being performed by individuals assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Contact Information:

Please send a resume and cover letter to the address or email listed below:

Attn: Mike Ellis, Director of Youth & Outreach
mellis@fcsith.org
Family & Children’s Service of Ithaca
127 W. State Street
Ithaca, NY 14850

Title: DAP Family Caseworker
Department: Youth and Outreach Services
Status: Full-Time, Non-Exempt                                  
Responsible To: Director of Youth and Outreach Services                              

General Summary: The DAP Family Caseworker works in a team-oriented, trauma-informed, and strengths-focused context. Each Family Caseworker serves a direct caseload of five youths and their families. Areas of service include: developing, implementing and monitoring goals and service plans, facilitating youth development group activities, providing advocacy in various community settings, and developing programmatic events.

Qualifications: 

  • Must possess a Bachelor’s degree in a human service-related field OR 3-5 years experience working with vulnerable populations
  • Familiarity with community youth services, the juvenile justice system, and knowledge about the needs for social and emotional growth of youth
  • Ability to work well independently and on a team
  • Collaborates well with other organizations, advisory groups, staff, and the public
  • Ability to affirm family strengths and work respectfully and effectively with people across the human spectrum
  • Ability to operate a computer and other general office equipment
  • A clean driving record and ability to reliably provide transportation

Responsibilities:

  • Carries a caseload of five youth and performs all related case management activities for community based services, including transportation as needed and participation in group activities
  • Provides mentorship to youth in individual and group settings
  • Provides support to caregivers either in their home or in the community
  • Maintains appropriate communication with all community stakeholders including regular written and oral reports
  • Maintains working relationship with Tompkins County Family Court, Tompkins County Department of Social Services, Tompkins County Probation, and all allied agencies
  • Assumes all responsibilities of a mandated reporter

The information presented is intended to describe the general nature and level of work being performed by individuals assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Contact Information:

Please send a resume and cover letter to the address or email listed below by Thursday, June 27, at 5:00 PM:

Attn: Mike Ellis, Director of Youth & Outreach
mellis@fcsith.org
Family & Children’s Service of Ithaca
127 W. State Street
Ithaca, NY 14850

Equal Employment Opportunity Policy: Family & Children’s Service provides equal opportunity employment to all employees and applicants for positions within the organization. No individual will be discriminated against in application, hiring or employment on the basis of race, age, culture, ability, ethnicity or nationality, gender identity and expression, sexual orientation, marital status, religious affiliation, and socioeconomic status.  Additionally, Family & Children’s Service’s policies and practices in the application, hiring, and employment are developed to be consistent with all applicable local, state and federally mandated obligations imposed through regulation or statute, which govern employment practices. This policy applies to all agency positions.

Family & Children’s Service of Ithaca is a Living Wage Employer.